Thursday, June 18, 2009

The vet is a pain

So last week our lovely Cheeto started peeing whenever and wherever with a little blood in his urine (sorry, a little TMI). I called the vet to make an appointment and since he was due for his yearly stuff, they wanted me to bring a stool sample too, cool, whatever.

So we get to the vet, he does his thing, diagnoses Cheeto with a bladder infection, gives us some antibiotics, tells us he wants to see Cheeto again when the medicine is gone and we go on our merry way. This was last Tuesday.

So on Tuesday of THIS week, I get a call from the vet telling me that Cheeto has roundworm. I asked the tech if I'm to assume that our other cat has it as well since they share a litter box. I mean, when we take them a stool sample they say it doesn't really matter which one it's from since if one cat has it, the other one probably does too. Well she told us NOT to assume that and to bring in a stool sample from our other cat Mowee. Fine. So I go tell Jim that Cheeto has roundworm and while he's a little confused since our cats are indoor cats, he says ok.

So at work yesterday I start thinking about the call from the vet and wonder why it would take an entire week for them to let me know Cheeto has roundworm. Did they analyze the right sample? Did they mix them up? Did they call the right owner? So I call the vet, pose my question and get put on hold. The tech comes back to tell me that it is indeed roundworm and they are not mistaken on that. Hold on a minute...that wasn't my question. My question was a) why did it take so long to tell me and b) are you sure you have the right cat? Then she tells me the test was run LAST Thursday! "Oh, nobody called you?" Uh no. "Well they're supposed to call you when they get the results". Well they didn't. So then I ask HER if I should assume my other cat has it as well and she says yes. WTF?! Do these people have any idea what they're talking about? Do they communicate with each other? Did they have different books in school or something?? So I say yes, I want the medication for BOTH of my cats and I'll be up there later to pick it up. It was about 2:30-3:00 when I called.

So at 6:00 when I go to get the medicine, they don't have it ready for Mowee. Seriously?? I was SO annoyed at this point. Then there's confusion in the computer system, confusion with why Mowee was prescribed more when Cheeto weighs more and is actually the one that was diagnosed with the roundworm. UGH! Apparently we give them a dose now and then in three weeks give them another dose, wait a week, take in another stool sample and hope the worms are gone. Sounds easy enough right? Wrong.

These pills aren't small. Cheeto we have no problems giving medicine to. He's had his fair share of vet visits and medicine so he's pretty easy. Mowee on the other hand? Forget it. Liquid is probably the easiest, or really tiny pills but these roundworm pills? No way. So we gave it the old college try. We tried different techniques, different positions. There was no way she was taking this pill. So now, we've decided to just take in a stool sample of hers to have analyzed and if she does have roundworm, the vet can give her the pill.
Oh and at the vet I asked if there were any known intestinal side effects from the pill since Cheeto already has some issues. It took us forever to find a combination of foods that doesn't mess him up so we hate to disrupt his intestines with anything lol. The tech tells me he doesn't think there are any side effects. When I get home, Jim opens the packaging and reads: SIDE EFFECTS: GI SIDE EFFECTS ARE POSSIBLE BUT UNLIKELY FROM THIS MEDICATION. Down a little further it reads: CATS AND DOGS MAY EXPERIENCE SALIVATION, ANOREXIA, VOMITING, GAGGING AND DIARRHEA WHEN GIVEN THIS MEDICATION. Sweeeeeeeeeeet. And guess what? Cheeto's puked like 3 times since last night and has gross poo. Cool.

Man I hate giving him medication.

Look how sad he is...


Julie said...

I totally understand! We had to give Z&S medication (pills and liquid) for a whole month at one point and it was awful.

Rachel A said...

OMG what a pain in the butt!! Sounds like your vet needs to get their customer service under control!

Lori B said...

I think once this roundworm thing gets taken care of, we'll switch vets. Jim rolls his eyes everytime I mention it, yet he'll get mad if I don't go off on how annoyed I am on the chick at the front counter...whatever.

Rachel L said...

aw, poor Cheese!!! that sucks...I know when we got S & S the vet through the pet store tried telling us they were cured of the round worms...yeah well that doesnt help when they had TAPE worms!!! after getting the free pills we never went back...although sadly I know "people" doctors that screw up just as trying to give me "my birth control" in hte hospital when I'm not even on birth control...nice LOL!!!
We got a pretty cool vet in SCS if you want the info...hope your babies feel better soon!

Andrea said...

For Christ sake!! This kind of thing really annoys me. Why are offices so inept these days? Makes you doubt whatever they tell you when there are THAT many screwups.
Hope your kittys get better soon.